A: MCITP Consumer Support Technician
Course 5115: Installing and Configuring the Windows Vista Operating System (21 hrs.)Module 1: Installing Windows Vista
Module 2: Upgrading and Migrating to Windows Vista Ultimate Edition
Module 3: Configuring Post-Installation System Settings
Module 4: Sharing Files by Using Windows Vista
Module 5: Configuring Advanced
NetworkingModule 6: Configuring User Account Security
Module 7: Configuring Network Security
Module 8: Configuring Internet Explorer 7.0
Course 5116: Configuring Windows Vista Mobile Computing and Applications (14 hrs.)Module 1: Maintaining and Optimizing Windows Vista Systems
Module 2: Configuring Windows Vista Media Applications
Module 3: Configuring Windows Vista Productivity Applications
Module 4: Configuring Mobile Computers
Module 5: Configuring Tablet PC Settings
Module 6: Networking Mobile Computers
Exámen 70-620:
Configuring Windows Vista Client
B: MCITP: Enterprise Support Technician
Course 5118: Maintaining and Troubleshooting Windows Vista Computers (21 hrs.)Module 1: A Troubleshooting Methodology
Module 2: Troubleshooting Operating Systems
Module 3: Troubleshooting Hardware
Module 4: Troubleshooting Networks
Module 5: Troubleshooting Security Issues
Module 6: Troubleshooting Applications
Module 7: Maintaining and Optimizing Windows Vista
Course 5119: Supporting the Windows Vista Operating System and Applications (14 hrs.)Module 1: Windows Vista Desktop Deployment Infrastructure
Module 2: Preparing to Apply Desktop Images
Module 3: Supporting Computers with Desktop Images
Module 4: Installing Applications
Module 5: Restoring and Validating User State
Module 6: Troubleshooting Desktop and Application Installations
Exámen 70-622: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians
